Support

Get help

Our team is here to answer all your questions, solve problems encountered on our platform and advise you.

  • A question about the platform?

    Find out how the marketplace works.

    View FAQ
  • A question about the stocklots ?

    Find out everything you need to know.

    Ask your question
  • Visit our warehouses

    Make an appointment with a team member and discover our prizes live!

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  • A technical issue ?

    Our support team is here to answer your questions.

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  • Other

    Contact our support team using the contact form.

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General FAQ

    Resources and advice

    • Very responsive and professional team. Very good quality products at very good prices. Great sales and payment system. Thank you very much!

      InformatiqueOccasionThe 01/01/2022
    • I recommend this serious company. Having done several successful auctions, transport and logistics + follow-up from their professional side until the arrival of the order.

      Jordan AlexandreThe 11/01/2022
    • Serious French company that reassures buyers. When the goods are not of the same grade as advertised, we have always received compensation more or less equal to the damage. They are easy to contact and very efficient!

      Quentin W.The 14/03/2022
    • Very serious site. Follow-up of orders and delivery to the millimetre. Very professional and attentive staff. Very responsive and information communicated in real time. I am very pleased with the service and the quality of the product. A big Bravo to the super competent logistics team.

      Bache SThe 02/05/2022

    Google reviews – With an average of 4.7 out of 5.

    • Customer service

      Our customer service team based in France speaks French, English and Spanish and is here to answer all your questions. You can reach us by chat or through your account.

    • Secure payment

      Feel confident buying through our marketplace. Sellers are paid once you have validated the receipt of your orders.

    • Quality

      The reseller lots, the clearance lots you have access to come directly from the major brands and retailers.